IIT Matrix Solutions Pte Ltd
Search / Recruitment Firm
Search / Recruitment Firm
Responsibilities:
- TECHNICAL SKILLS
- PL/SQL/Unix /Shell/Perl Scripting/ banking environment.
- Position Functions or Responsibilities:
- Application Support
- A proven ability to support a 24x7 global trading system
- A demonstrated ability to deliver application support within set targets or SLAs
- Contributing to the resolution of all major outages across the Production environment
- Supporting complex, distributed, multi-tiered trading applications
- Supporting complex eCommerce Web hosting infrastructure, including networks, DMZ's, firewalls, and Web / application servers with strict security requirements
- Working as part of a technical support team in an ITIL environment
- Participating in disaster recovery exercises
- Using metrics data to identify common problems and performing root cause analysis to aid problem
- resolution
- Working knowledge of Agile / Scrum development techniques
- Experience of working closely with Agile development teams
- Experience with Remedy or other helpdesk / Service Management tools
- Knowledge of one more of the following technologies: Oracle, Java, Rich Internet Applications
- Balancing the requirements of daily support issues while keeping abreast of future developments and
- enhancements that will impact services
- Knowledge of change and release management best practices
- Working closely with application development teams and business groups
- Quality
- Maintaining standards and ensuring that they adhered to, as well as proactively trying to add to these
- standards whenever possible
- Working proactively and cooperatively to increase the capabilities of the support team
- Communication
- Must be able to communicate effectively with other development team members, business managers and end users
- Must be able to participate in discussions within the team, communicating any issues that have a project wide scope to the necessary level
- Must be able to build relationships and work closely with our development colleagues around the globe
- Sharing best practices with other support teams across
- Motivation
- Must be self-motivated, setting a high level of professionalism and excellence
All applications are required to be submitted ONLINE.
To apply, please proceed by clicking on the Quick Apply button below or email to : contact@iitmatrix.com
To apply, please proceed by clicking on the Quick Apply button below or email to : contact@iitmatrix.com
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